On-Demand Services

Our core services are: Design, Deployment, and Support. We are Fully proficient in each of these services, we can engage in one, all or any combination on one or more projects simultaneously or in planned sequence for each client. The natural order of a project starts in the Design phase which is where we prefer to begin an engagement with a client. However, an overwhelming majority of our new Clients come to us during the Deployment or Support phases and most frequently when they are experiencing a measurable amount of pain with their current practices. Saving the day is something we love doing and our extreme sense of urgency makes us the perfect fit in critical situations.

Design Services

Copp Systems provides consulting, design, and planning services to help develop business models, design systems, and take over complete business processes for our clients. We provide architecture, design, implementation planning, rapid integration, project management, product planning, and financial modeling for your systems infrastructure. We help you securely integrate and support access control, camera, life safety, data, voice and video systems, design intelligent systems infrastructures, leverage new technologies, and quickly seize the opportunity to connect, run, and grow your business.



Deployment Services

Copp Systems delivers a variety of complex deployment services, including on-site systems integration, structured cabling, and hardware installation throughout the US. We plan, direct, and coordinate the activities of installation projects to ensure that the client's objectives are accomplished within the agreed-upon time frame. The Copp Systems Project Manager handles all aspects of the deployment phase and is a client’s single point of contact through project completion.



Support Services

As access control, security, life safety and IT networks become more mission-critical, your organization needs to shield itself from systems loss and failure. Occasional problems are inevitable, so you need to be prepared to restore your systems immediately. Because of Copp Systems diverse staff of resources and our broad geographic coverage, we can respond quickly to problems occurring across a variety of platforms in almost any location. We can help you optimize the performance and availability of your access control, security, life safety, IT networks, information systems, and applications, providing the foundation for mission-critical operations.

Field Repair Services

It is a fact; things break and when they do, Copp Systems is there to immediately assist with on-site troubleshooting and repair. Copp Systems On-Site "Break-Fix" service was built on speed, so when you have an outage or problem that you cannot solve remotely, Copp Systems makes it simple to dispatch qualified field personnel to arrive on-site.

Monitoring Services

Copp Systems Secure Operations Center can monitor, report, and respond to system crises when they arise. These functions are accomplished using various industry standard management programs. Our professional team of systems engineers will ensure that your system receives the mission-critical attention that it deserves. With multi-vendor support, all devices can be discovered, managed, and optimized with web-based bandwidth utilization monitoring tools.

Warranty Optimization

Copp Systems has an in-house maintenance program that uniquely optimizes the maintenance of all components in a system. This program is especially valuable for our clients who are cost conscious when it comes to pricey manufacturers' warranties and who wish to extend maintenance coverage to components and infrastructure that is otherwise not commercially available. Copp Systems fully customized blanket maintenance protection is flexible enough to carve out elements that already have existing coverage. A smart alternative to just manufacturers' on-site warranties, this program can cover it all.

Asset Tracking and Management

Copp Systems Supportability Review Program is designed to prepare you for any contingency, and generates a comprehensive plan for the support of your existing and/or new system. We document each device by serial or tracking numbers and by location, then classify each by criticality and value to prioritize for rapid response. Copp Systems then establishes a maintainability assessment that includes manufacturers' support policies, warranty status, spare parts assessment, etc. These inputs are the determining factors for creating a Supportability Plan that includes recommendations on sparing ratios, stocking locations, returned goods management, repairs, and more.

Bench Repair

Copp Systems engineering staff has a range of bench repair expertise that can be applied to make simple to moderately complicated repairs on equipment that goes on "deadline" and is returned from the field. Minor repairs like replacement of modular digital signage, media player, printer, PC device components (hard drives, WAN modules, memory, re-imaging software, etc.) are routine for Copp Systems team and can be conducted as part of a comprehensive infrastructure support program or for isolated instances. This service is especially useful for equipment that may be outside of the manufacturer's warranty or if the manufacturer's turnaround is extended. Copp Systems can procure refurbished or new component parts or end items to speed the repair process. Extending and maximizing the life of your system assets can be an ideal way to defer the cost of future upgrades and provide for improved business continuity.

Depot and Warehouse Services

Copp Systems can provide depot coverage throughout the United States via our centrally located warehouse, staging and configuration services center located in our Dayton, Ohio headquarters facilities. Space is available by the cubic foot, monthly or annually. Copp Systems also provides bonded courier services to ensure accountability and delivery of depot parts. Field personnel dispatched in conjunction with courier services will arrange for return of defective device to Copp Systems where warranty return, and replenishment is managed by our logistics team.

Why Choose Copp Systems?

Please contact our on-demand experts for more information about our network design, installation, repair and maintenance services.

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