Break Fix, Repair Services

At Copp Systems, we recognize the need for fast and efficient service. That is why we offer a preventative maintenance subscription program, custom-designed for your business. Copp Custom Care (CCC) preventative maintenance inspection services will keep your systems running smoothly and catch potential issues before they become problematic for your business. Plus, regular inspections will help you extend the life of all your systems, protect your investment and ultimately, save you money in the long run. With Copp Custom Care you will receive discounts, priority service, and much more.

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Support Services

As access control, security, life safety, and IT networks become more mission-critical, your organization needs to shield itself from systems loss and failure. Occasional problems are inevitable, so you need to be prepared to immediately restore your systems. Because of Copp Systems' diverse staff of resources and our broad geographic coverage, we can respond quickly to problems occurring across a variety of platforms in almost any location. We can help you optimize the performance and availability of your access control, security, life safety, IT networks, information systems, and applications, providing the foundation for mission-critical operations.

Field Repair Services

It is a fact; things break and when they do Copp Systems is there to immediately assist with on-site troubleshooting and repair. Copp’s On-Site "Break-Fix" service was built on speed so when you have an outage or problem that you cannot solve remotely, Copp Systems makes it simple to dispatch qualified field personnel to arrive on-site.

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If your need is immediate call and ask for service at 937-228-4188

Bench Repair

Copp Systems engineering staff has a range of bench repair expertise that can be applied to make simple to moderately complicated repairs on equipment that goes on "deadline" and is returned from the field. Minor repairs like replacement of modular digital signage, media player, printer, PC device components (hard drives, WAN modules, memory, re-imaging software, etc) are routine for the Copp Systems team and can be conducted as part of a comprehensive infrastructure support program or for isolated instances. This service is especially useful for equipment that may be outside of the manufacturer's warranty or if the manufacturer's turnaround is extended. Copp Systems can procure refurbished or new component parts or end items to speed the repair process. Extending and maximizing the life of your system assets can be an ideal way to defer the cost of future upgrades and provide for improved business continuity.

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